Friday, January 29, 2010

Infant Formula Contact Information

Next week I will be taking time off from writing my blog so that I can concentrate on my follow-up with formula companies.   (See my earlier post concerning DHA if you are new to my blog, titled "Something Fishy: Two Sides to DHA.")  In speaking with other GERD mothers, some of them have expressed interest in writing to formula companies as well, so I am including the primary contact information I could find for each of the three major US companies: Enfamil, Nestle, and Similac.

In writing, remember to stay positive.  My primary concern in writing is not to get the companies to eliminate DHA/ARA from formulas: instead, it is to ask that they offer a GERD-friendly alternative that either contains no DHA/ARA or that contains natural DHA/ARA.  If you wish to do the same, keep in mind that Enfamil already has begun to produce a toddler formula with tuna oil DHA, Nestle has a toddler fruit juice with tuna oil DHA, and Similac produces a hypoallergenic DHA/ARA-free Neocate formula for infants.  In addition, Enfamil still produces DHA/ARA-free formulas for Canada and other countries: it is only in America that these Enfamil formulas are no longer available.

1.  Enfamil:  Enfamil provides an online customer support with limited space to write.  They do respond rather quickly, however.  They also provide a snail mail address where you can write to follow up your online message or add more information.  The snail mail address goes directly to a division of Mead Johnson that deals with the nutritional components of their products.

Online Customer Support:

Regular address:
Nutritional Medical Services
Mead Johnson Nutrition
2400 W Lloyd Expressway
Evansville, IN 47712-9920

2.  Nestle: The primary address I found for Nestle was traditional snail mail.

Nestle Good Start
Start Healthy, Stay Healthy Resource Center
445 State St.
Fremont, MI 49413-0001


3. Similac: Similac provides online customer support; however,  again the space to write is limited.  They also provide an email address where you can send a longer, more detailed message.

Similac Online Customer Support

Similac Email Address


My best wishes to you, if you choose to write.  I will report back later on the responses I receive, to keep you informed.

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